Payment Methods
Payment Methods
What payment methods do you accept?
We accept major credit and debit cards through Shopify Payments, including:
● Visa
● Mastercard
● American Express
● Discover
Apple Pay, Google Pay, and Shop Pay may also be available at checkout, depending on your device, browser, and account settings.
All available payment methods will be displayed during checkout.
Do you store my payment information?
Woolrich does not directly store your full payment card details. Payments are securely processed through Shopify Payments and the payment method you select at checkout.
If you choose an accelerated checkout service such as Shop Pay, your information may be securely saved by that provider in accordance with its privacy and security practices.
How secure are card payments?
Payment card transactions are encrypted and securely processed through Shopify Payments.
Depending on your card issuer, you may be asked to complete 3D Secure authentication or another verification step before your order is confirmed. For questions regarding authentication or verification, please contact your card issuer directly.
Why was my payment declined?
A payment may be declined for several reasons, including incorrect billing information, insufficient funds, card restrictions, or additional verification required by your card issuer.
Please confirm that your payment and billing information is correct. You may also try another accepted payment method or contact your card issuer for assistance.
How are refunds processed?
Approved refunds are issued to the original payment method used for the purchase.
For returned merchandise, once your return has been received and inspected, an approved refund will be processed within approximately 10 business days.
Your bank, card issuer, or payment provider may require additional time to post the refund to your account.